The successful candidate will be required to work within a 24x7x365 shift pattern and must be able to display flexibility and commitment.
Core aspects of the job include:
- Maintaining the security of the data centre
- Greeting customers on arrival, escorting them to racks and providing assistance when necessary
- Installing servers into racks
- Commissioning new hardware on behalf of clients
- Acting as intelligent hands on behalf of clients
- Connecting LAN interfaces and laying network cables
- Loading Operating Systems and drivers
- Liaising with internal teams to highlight and resolve operational issues/improve performance
- Liaising with other groups involved in delivery of service
- Contributing towards technical training/induction documentation, technical guides and publications when required
- Working closely with the Senior NOC Engineer to ensure tickets are responded to in a timely manner
- Undertaking specific projects and tasks relating to the role
- Identifying and developing personal areas of lack of knowledge in order to offer the most efficient and effective service to customers
If you would like to apply for this position, please send your CV and a covering letter outlining how you fulfil the requirements, along with your salary details to
careers@bluesquaredata.com
